1) What is e-furnco.com?
e-furnco.com is the trade name of FURNCO, INC., a retail online furniture and accessories company. Our specialty is selling the absolute highest quality modern furniture classics designed by top international designers and architects, to discerning clients from around the world, strictly over the Internet.
2) Why should I buy from e-furnco.com?
e-furnco.com offers long lasting, modern classical beauty in its furniture, and the best value for your investment. The reason is that e-furnco.com only sells furniture of the highest quality, in the best finishes. For instance, e-furnco.com leather finishes are quoted strictly in aniline leather, the industry’s standard for absolute top quality leather throughout the world.
3) How long does it take to receive e-furnco.com merchandise?
Shipping time varies depending on the type of merchandise ordered and the location of the buyer. Typical orders ship within two weeks and are delivered within four to eight weeks. Since
e-furnco.com controls shipping from the factory to your door, it can provide times that are unmatched in the industry. Estimated delivery dates are given to each customer when their orders are confirmed, and customers are kept informed as the shipping process moves along. Special rush orders can be arranged.
4) Who am I actually buying from?
FURNCO, INC. is exclusive online retailer for many furniture manufacturers who are well known and long established for their high quality and fine design integrity in Italy, France, Denmark Germany, Spain, and Brazil.
5) Where is FURNCO, INC. located?
The home offices of FURNCO, INC. are in São Paulo, Brazil, with a buying agency in Aarhus, Denmark.
6) What
is the e-furnco.com return policy?
Click here
7) How does e-furnco.com use information you collect from me?
Information is only used in-house for
record keeping and processing purposes. No information will be
shared or sold to any entity outside of FURNCO, INC. For further
details about our privacy policy, click
here.
8) How can I order large quantities or special items from e-furnco.com?
Just email us your request at specialorders@e-furnco.com and we will successfully assist you with your special needs. Our in-house designers can find and ship almost any piece for our worldwide clients, at a price that cannot be rivaled. Our three-decade long experience in the furniture industry around the world works wonders for our clients. Put us to the test!
9) How
do I place an order with e-furnco.com?
Once you have browsed our catalog and found exactly what you are looking for, simply place your items in your shopping cart. We will ask you for your shipping information and for a credit card to complete your order process. We will then give you an immediate email confirmation once your credit transaction has been approved, with the final amount of your order, delivered to your door, wherever you are in the world. Shipping updates will follow automatically to keep you informed of exactly where your order is until it is delivered to your door.
10) How do I contact you if I have any questions before or after my order is placed?
One of the things that we are most proud of at e-furnco.com is our ability and interest in continuously improving our service, product, and ease of shopping. We are always striving to make your experience the absolute best in the world, not just the furniture world.
Please feel free always, whether you have bought from us or not, to contact us at customerservice@e-furnco.com, and tell us exactly what we can do to make things better. We promise not only to listen, but also to act!
